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Frequently Asked Questions
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Frequently Asked Questions

Precision Dispensing Nozzle (ARQUE)

Q: What is the lead time?

A:If parts are in stock, the standard lead time is 1 week A.R.O.
Inquiry for custom product and ruby nozzle, please contact our sales office.

Q:Can I place an order for 1 pc only? What is the MOQ (min order quantity)?

A:Yes. MOQ is 1pc.

Q:Could you tell me the material used for the dispensers?

A:Metal type uses AISI 303 stainless steel; Ruby type uses Ruby and AISI 303 stainless steel.

Q:Are you able to make nonstandard sizes?

A:Yes, there are certain limitations but we are fully capable of customizing our product and are happy to work with you to create a solution to fit your needs.

Q:Do you apply coating (surface treatment)?

A:Yes, mainly Teflon coating and Tosical S coating.

Q:Do you make jigs for nozzle installations?

A:We do offer jigs for installations of Tecdia nozzles.

Multi Nozzle

Q:What is the lead time?

A:If parts are in stock, the standard lead time is 2 week A.R.O.
Inquiry for custom product, please contact our sales office.

Q:Can I place an order for 1 pc only? What is the MOQ (min order quantity)?

A:Yes. MOQ is 1pc.

Q:What is the material?

A:The material is AISI303.

Q:Do you accept custom order?

A:Yes, we do.

Q:Do you apply coating (surface treatment)?

A:Yes, mainly Teflon coating and Tosical S coating.

Q:Do you make jigs for nozzle installations?

A:We do offer jigs for installations of Tecdia nozzles.

Q:Do you support double threaded screws?

A: Yes, we support both single and double threaded screws. During the ordering process you will be able to choose either option.

Push Pins (Needles)

Q:What is the lead time?

A: : 2weeks A.R.O for metal type.
3 weeks A.R.O for diamond type.

Q:Can I place an order for 1 pc only? What is the MOQ (min order quantity)?

A:MOQ is 20pcs.

Q: What are the available materials?

A:Available materials include Cemented Carbide, High Speed Steel, Piano Wire, Palladium Alloy
and Diamond.

Q: What is the minimum diameter of multi nozzle that you can manufacture?

A:0.4 mm diameter.

Needle Holders

Q:What is the lead time?

A: If parts are in stock, the standard lead time is 2 week A.R.O.
Inquiry for custom product, please contact our sales office.

Q: Can I place an order for 1 pc only? What is the MOQ (min order quantity)?

A: MOQ is 10pcs.

Q:I want to use your needle holders with my existing equipment, is this possible?

A:We are able to make minor adjustments to make it compatible with your existing equipment. If special customization is required, we are happy to work with you to create a solution to address you requirements.